State Farm® Insurance Agent Karen Bryan
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Sarah
May 6, 2025
5
out of
5
rating by Sarah
"Heather was great. Very efficient and helpful."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
Vance Hoddle
April 17, 2025
5
out of
5
rating by Vance Hoddle
"Prompt Service without trying to direct me to the website!"
We responded:
"We're here to serve you in whatever way you prefer! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
E Bassy
April 1, 2025
4
out of
5
rating by E Bassy
"The specifics an Insurance professional draws on to construct a Quote are based on a familiarity with the demands of a client's work routine, the client's mode of interaction with their community, the dynanics of the Insurance Company's Staff, ethics, and Support outlooks, and the Agent's shared sensitivity and dedication to the Client's values. I found Agent Hause's concerns focused and exact."
We responded:
"Your feedback is valued, and we appreciate the 4 stars! We’re so glad you had a good experience with us. Thank you for choosing State Farm for your insurance needs."
Kristin Mckenzie
March 28, 2025
5
out of
5
rating by Kristin Mckenzie
"Did a good job was super helpful and super fast !"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Daniel Amores
March 24, 2025
5
out of
5
rating by Daniel Amores
"Very nice staff, they found the best price for us. I'm glad to have made the change."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
jb wiggins
March 19, 2025
5
out of
5
rating by jb wiggins
"Mrs Chasity Reddick, Sr Account Rep, was very professional, knowledgeable and patient with my concerns. Thanks you Mrs Reddick!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Maria Lara
March 19, 2025
5
out of
5
rating by Maria Lara
"Very knowledgeable on insurance necessities and needs. Greatly appreciated it, thank you!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Abigail Babcock
March 13, 2025
5
out of
5
rating by Abigail Babcock
"I needed 3 items addressed this morning. Heather was very professional and efficient with an exceptional attitude. Within 15 minutes I had 3 email confirming each issue addressed. Dean Kendall"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
David Izada Rodriguez
February 24, 2025
5
out of
5
rating by David Izada Rodriguez
"They have been my agents since I moved to Winter Haven. Every time I need an update, I get good and fast service. This time, it was a little more complicated, but as successful as before. Congratulations!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Gina Dowd
February 20, 2025
5
out of
5
rating by Gina Dowd
"Chasity is very knowledgeable takes care of my insurance needs in a professional manner."
We responded:
"Thank you, Gina! "
Guilherme Ruas
February 4, 2025
5
out of
5
rating by Guilherme Ruas
"Great experience"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Bernadette Pagan
February 2, 2025
5
out of
5
rating by Bernadette Pagan
"Called and within 5 minutes form was received chasity deserve 5 star thank you so much"
We responded:
"Bernadette thank you so much for sharing your experience with my office. We work hard to help our customers! Have a wonderful weekend! "
Karen Schultheis
January 30, 2025
5
out of
5
rating by Karen Schultheis
"I called to remove one trailer and add another to my insurance. Heather Leyva was very helpful and called me back to let me know the pricing details on my new policy."
We responded:
"Karen thank you for taking the time to share your experience with Heather! We appreciate the opportunity to serve our customers and are always here if you need us! "
Jason A
January 22, 2025
5
out of
5
rating by Jason A
"Karen Bryan and her office is 100% always. Chasity is the best and always on,honest and patient with questions :)"
We responded:
"Jason, thank you for taking the time to share your feedback about Chasity, and my office. We're so thankful for customers like you. If you ever have any questions or need assistance, we're here to help! Karen"
Rafael Burgos
January 15, 2025
5
out of
5
rating by Rafael Burgos
"Spoke with Heather about changes to my policy. She was professional, courteous, knowledgeable and very helpful. Great Customer Service!!!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Jon Newhall
January 14, 2025
5
out of
5
rating by Jon Newhall
"Not only did they send me a birthday card on my birthday, but they also saved me over $200 on my policy switching from another company. Everyone I have spoken with from this branch has been cordial and professional and prompt. The App is great as well. My most recent dealing with Elaine was great. I always tell people how happy I am that they reached out to me and I was able to switch to State Farm."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs, and we're so happy you enjoyed the birthday card (hopefully you'll enjoy the cookie soon!). If there is anything else we can do to help, please let us know!"
conya kelly
January 14, 2025
5
out of
5
rating by conya kelly
"Chasity is a pleasure to work with, she's been very patient with answering all my questions. She has taken the time to email information so I can review my options. My son and I were recently in a automobile accident, and I not happy to say my experience with StateFarm claims representatives have not been very pleasant. So it was delightful to speak with Chasity and her efforts to follow up on my behalf."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service from my Agency. I'm sorry to hear of difficulties with your claims experience - if I can help in any way, please call me directly. Thank you again for your feedback on Chasity - she is a jewel indeed!"
Steve Steffen
January 9, 2025
5
out of
5
rating by Steve Steffen
"Great service and staff"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Diane Sambor
January 6, 2025
5
out of
5
rating by Diane Sambor
"Chasity Reddick has navigated my journey through the passing of my sister since Nov 2024, assisting me in keeping everything current through several different policies she had with her office. She has been highly professional, is extremely knowledgeable and her kind assistance during the time of which I should be grieving has been very much appreciated. Please extend to her my heartfelt gratefulness for her support and kindness through this journey. She is outstanding."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Josh Cobb
January 2, 2025
5
out of
5
rating by Josh Cobb
"Heather was amazing to start the new year out, I had an issue with a payment had to change my accounts around, and she was able to make sure everything looked correct made sure it went through. 10/10"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Amy Pappas
November 21, 2024
1
out of
5
rating by Amy Pappas
"Can't get anyone to return a call or return an email."
We responded:
"Thank you for your feedback. We would like the opportunity to address your concerns regarding our insurance services and want to know how we can improve. Please reach out to us directly, we value your input. "
Casey James
July 11, 2024
5
out of
5
rating by Casey James
"Gina has been awesome in trying to save me money and keep me updated with my auto insurance. She has helped me wit getting discounts wit bundling my home and auto insurance too! Highly recommended!"
We responded:
"Thank you for your kind words! We're delighted to hear that Gina has been able to help you save money and stay updated with your auto insurance. We're glad you found value in bundling your home and auto insurance too. Your recommendation means a lot to us! Karen."
Laiene Clara
June 13, 2024
5
out of
5
rating by Laiene Clara
"Atendimento de excelência"
We responded:
"Muito obrigado pelo seu comentário e estamos contentes por ter proporcionado um serviço excelente."
Mackenzie Walker
May 16, 2024
5
out of
5
rating by Mackenzie Walker
"Shout out to Gina!! She’s five stars!!!"
We responded:
"Thank you so much for the shout out! We're thrilled to hear that Gina provided you with five-star service. We'll be sure to pass along your kind words to her. Looking forward to seeing you again soon!"
Timekia Palmer
April 30, 2024
1
out of
5
rating by Timekia Palmer
"Been a State Farm customer for years, moved to FL about 3.5 years ago and decided to go with this State Farm agency and I must say they are lacking in a few areas. They don’t really respond or address things in a timely manner and when I was walking downtown the other week, I had a question and decided to stop by. They never acknowledged me and my husband just had the receptionist say no we don’t offer business insurance. A quick speak or acknowledgment would have been appreciated but again I have just accepted that they are lacking. To clarify the location was the correct location because Karen Bryan is displayed on the building. However, I know that people will do what they have to do to try and save face when they have not met customer needs or doesn’t really acknowledge customers. Also the fact that your response was so dull and you misspelled my name."
We responded:
"Hi Tamekia, and thank you for your review. I'm shocked to hear that you had this experience. Are you sure you were in my office? We don't have a receptionist?? And we most definitely DO offer business insurance, in fact we insure a lot of businesses. Please call my office and ask for me, I'd love to hear more details about your experience and demonstrate just how well my agency performs. We've been voted #1 Insurance agency in Winter Haven year after year. Thanks! Karen "