State Farm® Insurance Agent Karen Bryan
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Steve Steffen
January 9, 2025
5
out of
5
rating by Steve Steffen
"Great service and staff"
Diane Sambor
January 6, 2025
5
out of
5
rating by Diane Sambor
"Chasity Reddick has navigated my journey through the passing of my sister since Nov 2024, assisting me in keeping everything current through several different policies she had with her office. She has been highly professional, is extremely knowledgeable and her kind assistance during the time of which I should be grieving has been very much appreciated. Please extend to her my heartfelt gratefulness for her support and kindness through this journey. She is outstanding."
Josh Cobb
January 2, 2025
5
out of
5
rating by Josh Cobb
"Heather was amazing to start the new year out, I had an issue with a payment had to change my accounts around, and she was able to make sure everything looked correct made sure it went through. 10/10"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Amy Pappas
November 21, 2024
1
out of
5
rating by Amy Pappas
"Can't get anyone to return a call or return an email."
We responded:
"Thank you for your feedback. We would like the opportunity to address your concerns regarding our insurance services and want to know how we can improve. Please reach out to us directly, we value your input. "
Casey James
July 11, 2024
5
out of
5
rating by Casey James
"Gina has been awesome in trying to save me money and keep me updated with my auto insurance. She has helped me wit getting discounts wit bundling my home and auto insurance too! Highly recommended!"
We responded:
"Thank you for your kind words! We're delighted to hear that Gina has been able to help you save money and stay updated with your auto insurance. We're glad you found value in bundling your home and auto insurance too. Your recommendation means a lot to us! Karen."
Laiene Clara
June 13, 2024
5
out of
5
rating by Laiene Clara
"Atendimento de excelência"
We responded:
"Muito obrigado pelo seu comentário e estamos contentes por ter proporcionado um serviço excelente."
Mackenzie Walker
May 16, 2024
5
out of
5
rating by Mackenzie Walker
"Shout out to Gina!! She’s five stars!!!"
We responded:
"Thank you so much for the shout out! We're thrilled to hear that Gina provided you with five-star service. We'll be sure to pass along your kind words to her. Looking forward to seeing you again soon!"
Timekia Palmer
April 30, 2024
1
out of
5
rating by Timekia Palmer
"Been a State Farm customer for years, moved to FL about 3.5 years ago and decided to go with this State Farm agency and I must say they are lacking in a few areas. They don’t really respond or address things in a timely manner and when I was walking downtown the other week, I had a question and decided to stop by. They never acknowledged me and my husband just had the receptionist say no we don’t offer business insurance. A quick speak or acknowledgment would have been appreciated but again I have just accepted that they are lacking. To clarify the location was the correct location because Karen Bryan is displayed on the building. However, I know that people will do what they have to do to try and save face when they have not met customer needs or doesn’t really acknowledge customers. Also the fact that your response was so dull and you misspelled my name."
We responded:
"Hi Tamekia, and thank you for your review. I'm shocked to hear that you had this experience. Are you sure you were in my office? We don't have a receptionist?? And we most definitely DO offer business insurance, in fact we insure a lot of businesses. Please call my office and ask for me, I'd love to hear more details about your experience and demonstrate just how well my agency performs. We've been voted #1 Insurance agency in Winter Haven year after year. Thanks! Karen "
Logan Schmidt
April 25, 2024
5
out of
5
rating by Logan Schmidt
"Elaine was really sweet and super helpful, thank you for your help!"
We responded:
"Thank you so much! We appreciate you and all our customers. Karen"
Juan Caceres
April 10, 2024
5
out of
5
rating by Juan Caceres
"Amazing team super helpful. I personally recommend to see Summer she will take care of you the best way possible. Thanks guys"
We responded:
"Thank you for your glowing review! We're thrilled to hear that you had a great experience with our team! We appreciate your recommendation and look forward to serving you again in the future!"
Matthew Ogden
March 28, 2024
5
out of
5
rating by Matthew Ogden
"Jessica was very helpful in answering all my questions and getting me the best rate possible for my needs."
We responded:
"We're thrilled to hear that Jessica provided you with exceptional service and helped you find the best rate for your needs. Thank you for choosing us, and we look forward to assisting you further in the future!"
Patricia Bush
March 28, 2024
5
out of
5
rating by Patricia Bush
"gina is very professional. she helped me a lot she explained so i could understand. thank you for having such helpful people."
We responded:
"We're delighted to hear about your positive experience with Gina! Thank you for recognizing her professionalism and helpfulness. We're proud to have her on our team, and we appreciate your kind words. If you ever need assistance again, don't hesitate to reach out!"
Kathi Barr
March 28, 2024
5
out of
5
rating by Kathi Barr
"Excellent customer service."
We responded:
"Thank you for your kind words! Providing excellent customer service is our top priority, and we're glad to hear that we've met your expectations. We appreciate your support and look forward to serving you again!"
Coe Ann Ashley
March 26, 2024
5
out of
5
rating by Coe Ann Ashley
"Very impressed with Gina (agency staff)...very knowledgeable, very prompt, very courteous! Thanks for the partnership!!"
We responded:
"We're thrilled to hear that Gina left such a positive impression on you! Thank you for recognizing her expertise, promptness, and courtesy. We're grateful for your partnership and look forward to continuing to exceed your expectations. If you need anything else, just let us know!"
Rosa Vega
March 25, 2024
5
out of
5
rating by Rosa Vega
"Jessica Help me Nice and polite and Morgan Hard worker"
We responded:
"Thank you, Rosa, for your kind words. We enjoyed helping you! Karen"
Maria Cardesa
March 25, 2024
5
out of
5
rating by Maria Cardesa
"Jessica did a great job helping us clarifying and answering our questions, and got us the best options on our policy. Thank you."
We responded:
"Hi Maria! Thank you so much for taking time to share your experience with Jessica. We appreciate you and enjoy taking great care of our clients. :) Karen"
jamie
March 20, 2024
5
out of
5
rating by jamie
"Great customer service, the staff here is extremely nice!!"
We responded:
"Hi Jamie! Thank you so much for your kind words. We love serving clients such as yourself! Karen"
Jeff and Porschia Smith Gabrielse
December 15, 2023
5
out of
5
rating by Jeff and Porschia Smith Gabrielse
"Excellent agent"
We responded:
"Hi Jeff and Porschia, I just wanted to check in to make sure things are going well for you both. I sincerely appreciate your continued business, and look forward to serving you in the future. Karen"
itzTayzWrld
December 5, 2023
5
out of
5
rating by itzTayzWrld
"Great service especially that guy Robert he is the best ask for Robert!"
We responded:
"Thank you so much for the kind words regarding Robert. He is a wonderful asset to the Team for sure! Happy we were able to help. :) Karen"
Jess LaVenture
December 5, 2023
5
out of
5
rating by Jess LaVenture
"My experience with the Karen Bryan State Farm team was so smooth! Jessica was so helpful and informative and answered every question with ease. Top notch customer service! Highly recommend!"
We responded:
"Hi Jess! Glad my Jess was able to help you! And welcome to my agency - so glad to have you!! Karen "
Elvis Cruz
November 30, 2023
5
out of
5
rating by Elvis Cruz
"Isa Brunet excelente persona y bien profecional en darnos un buen servicio ."
We responded:
"Elvis, thank you so much for your kind words regarding Isa. We just adore her! She truly enjoys helping people (and she's very good at it). Karen"
David Jankowitz
October 22, 2023
2
out of
5
rating by David Jankowitz
"Service not great overall"
We responded:
"Hi David, I'm sorry you weren't happy with the service you received. If you could please give me a call at your convenience to discuss what happened so that we can rectify it. I do see you're not insured here any longer but if there is anything I can do, would love the opportunity. Thank you, Karen Bryan"
blake
October 14, 2023
5
out of
5
rating by blake
"Jessica helped me above and beyond the call of duty, I say that as a veteran. She had the patience of an angel. I need a lot of help when it comes to maneuvering the tech stuff, she led me thru it like a 11B on point. God bless her, everyone else I've ever dealt with has been the same. And Karen is rock solid, sent her email s about all kinds of stuff and she responded Everytime immediately. Wonderful group of people and you know the name State Farm."
We responded:
"Hi Blake, just checking in to ensure things are still going well with you. I sincerely appreciate your continued business and my Team and I always enjoy taking good care of you. Karen"
Kathleen McCord
September 26, 2023
5
out of
5
rating by Kathleen McCord
"Purchased a home in WH in 2/21. Karen Bryan was referred to me by my SF agent in Indiana. Intended to 'snow bird for about 10 years, yet I love it here and am now a Florida resident with 2 cars with Karen also."
We responded:
"Hi Kathleen! We're so glad you moved to Florida! With so many providers to choose from, I'm so glad you chose my office! Don't forget our Referral Program - refer anyone for a quote, make sure they mention your name, and I'll send you a $25 gift card of your choice. Thank you - I appreciate you so much! Karen "
jimpecoy
September 1, 2023
5
out of
5
rating by jimpecoy
"My interaction with Karen Bryan State Farm was absolutely amazing! Robert took care of all my insurance needs as if we were family. He saved me over $2000 on my policy. I recommend this company to anyone shopping for insurance."
We responded:
"Thank you so much for your fantastic review! We truly value your recommendation and are here to help with any of your future insurance needs."