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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Erica Bowman

July 9, 2025

5  out of  5
rating by Erica Bowman
"Heather Leyva was a life saver today. I contacted her and within just 2 minutes she called willing to help. The process was so quick and painless. And saved me a good chunk of money switching from another agency. Thank you so much for your help Heather."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Shirley Bateman

July 9, 2025

5  out of  5
rating by Shirley Bateman
"Heather was very helpful with my questions regarding my home owners policy. She was professional and easy to talk with."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Lisa Lopshire

July 7, 2025

5  out of  5
rating by Lisa Lopshire
"Heather is awesome"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Steve Dodds

June 27, 2025

5  out of  5
rating by Steve Dodds
"Heather Leyva was a tremendous help with getting our Lienholder clause added today! Thank you very much!!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Gina Speedy

June 26, 2025

5  out of  5
rating by Gina Speedy
"Cameron did one amazing job she was very friendly and helpful and excellent customer service and she explained the savings attachment i look forward into having to talk to her all the time i want to thank you so much"
We responded:
"Thank you so much for taking the time to leave us a 5-star review! We truly appreciate your support."
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Fabio dos Santos

June 26, 2025

5  out of  5
rating by Fabio dos Santos
"Thank you very much, Brianna. Excellent service. You truly care about people and their needs. Outstanding quote—probably the best I’ve received in the last five years when it comes to insurance, and with a premium insurance company. Excellent follow-up, fast quoting process, and great communication as well. The recommendation I received from a friend who has been your client for five years has definitely turned your agency into my new insurance provider. I’m truly grateful. Thank you once again. Great job."
We responded:
"Wow! Thank you so much for the wonderful review!! We strive provide excellent service and sincerely appreciate our customers and their referrals!"
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Jeanmarie Moyer

June 26, 2025

5  out of  5
rating by Jeanmarie Moyer
"Heather was super sweet and very pleasant to talk to. She took care of what I needed and I was so happy for her help!"
We responded:
"Thank you so much, Jeanmarie! We’re happiest when YOU are happy! "
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SheRee Reddick

June 24, 2025

5  out of  5
rating by SheRee Reddick
"Highly recommend Chasity! She exceeded my expectations!!"
We responded:
"Sheree, thank you for sharing your experience. Chasity is a jewel indeed!!! "
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Winona Pitts

June 24, 2025

5  out of  5
rating by Winona Pitts
"There always there when you need them"
We responded:
"Winona, thank you so very much for your kind words. We appreciate the opportunity to serve you. "
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Myles Willard

June 24, 2025

5  out of  5
rating by Myles Willard
"Bri was absolutely amazing! Very quick, knowledgeable, and so friendly. Make sure to ask for Bri!"
We responded:
"Myles, thank you for sharing your experience with my office and specifically, with Bri. She is a true gem with a wealth of knowledge! "
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Kiersten Davis

June 20, 2025

5  out of  5
rating by Kiersten Davis
"Karen Bryan is great to work with! Always helpful and very quick to respond!"
We responded:
"Kiersten - we so appreciate the opportunity to serve you. Our customers mean everything to us. Thank you for taking time to share your experience "
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Juan Leyva

June 19, 2025

5  out of  5
rating by Juan Leyva
"I recently transferred my life insurance policy from one State Farm agent to another, and the experience was fantastic! Heather, the agent who helped me was super knowledgeable and made everything easy and stress-free. Plus, I got it all done remotely without ever having to step foot in the office. Definitely a five-star experience!"
We responded:
"Juan, thank you so much for sharing your experience with Heather in my office. We truly appreciate the opportunity to hell and strive to make insurance an easy and fun experience! "
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Casey James

June 18, 2025

5  out of  5
rating by Casey James
"Heater has been awesome in keeping me up to date with my home insurance!"
We responded:
"Thank you for your kind words! We're delighted to hear that Gina has been able to help you save money and stay updated with your auto insurance. We're glad you found value in bundling your home and auto insurance too. Your recommendation means a lot to us! Karen."
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Jeff Snyder

June 17, 2025

5  out of  5
rating by Jeff Snyder
"Cameron is Awesome! What an excellent staff."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Selena Ford

June 13, 2025

5  out of  5
rating by Selena Ford
"Thank you so much to Heather. She answered all my questions, and got me the information I needed when I needed it most. I can't thank you enough. She is very professional and understanding about my situation. Great customer services."
We responded:
"Selena, thank you for taking a few minutes to share your experience with my office. We appreciate you. "
Profile photo of Justin Roberts

Justin Roberts

June 13, 2025

5  out of  5
rating by Justin Roberts
"They’ve been doing our insurance for years every time we have questions about anything or adding anything. They’re always there. Cameron was very great when we added new vehicles to help us out on all our policies we will always recommend them."
We responded:
"Justin, we are so grateful for your kind words. Always a pleasure working with you. "
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Penny Halley

June 9, 2025

5  out of  5
rating by Penny Halley
"I was not happy about having my appointment by phone, but after I talked to Heather, she explained it. She made it clear that I am able to make an appointment in the office as well, which is what I prefer. Billy Farris was my agent for years, until he retired. I was always able to go to his office at anytime with my concerns or questions. So I guess I was spoiled in terms of how things are being done this day and age. I am all for change, but I still like the one on one contact in person."
We responded:
"Penny, thank you for your kind words. We are always happy to meet with customers in whatever manner they prefer. I like the one on one too!! Karen "
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Charlie Murphy

June 6, 2025

5  out of  5
rating by Charlie Murphy
"Great team with excellent service."
We responded:
"Charlie, thank you so much! We enjoy working with you. "
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Shanna Trudell

June 5, 2025

5  out of  5
rating by Shanna Trudell
"Couldn't be happier to work with Karen and her team! Brianna was such a wonderful help after I purchased my car and getting everything transferred over and made the whole process so easy."
We responded:
"Shanna, thank you for sharing your experience with my office, and specifically, Brianna! We enjoy what we do! "
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Mary Garcia

June 4, 2025

5  out of  5
rating by Mary Garcia
"Chasity did a great job answering all my questions and helping me get set-up with new homeowners insurance. She also reviewed all my auto insurance and gave me all printed copies of all documents. Her knowledge and friendly demeanor made the experience very positive. Thank you ."
We responded:
"Mary, thank you for taking time to express your thoughts on working with our office. We enjoy helping our customers. "
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Karen Kirkham

June 3, 2025

5  out of  5
rating by Karen Kirkham
"It's always a pleasure to work with this office. Heather provided exceptional assistance with a recent change request."
We responded:
"Karen, thank you for taking time to share your experience with our office. We enjoy helping people! "
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Tatiana Wellens

June 2, 2025

5  out of  5
rating by Tatiana Wellens
"I love working with them, quick and efficient. Heather was very helpful and got everything done within 10 minutes. Five stars."
We responded:
"Tatiana, thank you so much for taking the time to share your experience with my office. We truly appreciate the opportunity to serve our customers. "
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Kimberly

June 2, 2025

5  out of  5
rating by Kimberly
"Chasity is very helpful, knowledgeable, and friendly! I have had nothing but positive experiences with this team!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of Kendra Drew

Kendra Drew

May 28, 2025

5  out of  5
rating by Kendra Drew
"I switched over from another State Farm office to Karen’s office. It had been a while since I reviewed my policies so I took the opportunity to review them with Brianna. She put the coverage in perspective for me in order to meet my needs and make sure I would be covered if anything happens. Thank you for making the transition seamless Brianna!"
We responded:
"Thank you so much, Kendra. Customer satisfaction means a lot to my Team and I. "
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David Izada Rodriguez

May 27, 2025

5  out of  5
rating by David Izada Rodriguez
"They have been my agents since I moved to Winter Haven. Every time I need an update, I get good and fast service. This time, it was a little more complicated, but as successful as before. Congratulations! Today I went to get insurance for a new car I needed to register in Polk County, and it was very easy. It is the service that keeps customers happy and loyal. Keep the good work!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"