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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Laura Ramos Delgado

February 8, 2023

5  out of  5 rating by Laura Ramos Delgado
"Great Experience with Karen Bryan Insurance Agency. I requested a quote online and they called me right away. Were very kind, service-oriented and went above and beyond to give me the best coverage for a rate I felt comfortable paying. We were able to do everything on the phone - email. I literally got my coverage in under 15 minutes. I highly recommend them!"

Tomas Barajas

February 8, 2023

4  out of  5 rating by Tomas Barajas
"Had few reoccurring issues, but spoke with Isa and she took her time and contacted us back and resolve the issues in no time!! Thank you Isa for all your help! The office needs more agents like her! Thanks again!!"

Amanda Robbins

January 6, 2023

5  out of  5 rating by Amanda Robbins
"Robert did an awesome job helping us with our auto insurance! He let us know about different bundles that were offered to save us even more money! Our last insurance company increased their rates significantly. Robert was able to help us pay even less than what were paying originally with our first company! He made the process very easy, highly recommend."

Jerry Rich

January 5, 2023

5  out of  5 rating by Jerry Rich
"Thank you so much"

Sarah Rogers

December 30, 2022

5  out of  5 rating by Sarah Rogers
"Calvin was the best at making my insurance transition to State Farm an easy, awesome experience!!"

Terry Krone

September 23, 2022

5  out of  5 rating by Terry Krone
"Excellent service on a late Friday evening. Payments are affordable and Patrick's service, experience and knowledge truly helped. Way to go Patrick 😊"

Didi Peraza

September 17, 2022

5  out of  5 rating by Didi Peraza
"Just had a call with Isa over the phone and I will say she is one of the nicest and caring person To have answered all my question. I truly appreciate the work"

Debbie Bauer

September 16, 2022

5  out of  5 rating by Debbie Bauer
"Thank you Karen Bryan, Isa and Patrick! I had an insurance issue and you guys took care of us quickly and were so very kind! Much appreciated!"

gengrave 1

September 16, 2022

5  out of  5 rating by gengrave 1
"I had a great experience with Isa, she helped me with a quote and her customer service is amazing."


September 16, 2022

5  out of  5 rating by M B
"I recently had concerns about the premium I was paying for a newly added vehicle. I contacted Isa Brunet and Patrick McGee about it and both Isa and Patrick were excellent to work with. Everything was explained to me in detail and the services they provided were fantastic."

Beevett Castro

September 15, 2022

5  out of  5 rating by Beevett Castro
"Transitioning to this office was excellent, great customer service. Thanks to Isa Arlene that walked us through getting the best Policy for us."


September 15, 2022

5  out of  5 rating by gravion227
"Isa was very kind and friendly"

Mello Out90

September 15, 2022

5  out of  5 rating by Mello Out90
"Isa is BEYOND HELPFUL. She answered every question i had with a cheerful and caring attitude. SAVED me a ton of money with my new car and home insurance . I cannot recommend ISA enough.!!!!! Whoever is in charge needs to give her a raise!!!!!"

ryan miller

September 15, 2022

5  out of  5 rating by ryan miller
"Patrick, was extremely helpful with an auto insurance plan that fit my needs. One of the most pleasant experiences I’ve had. Extremely courteous and professional. I will be referring everyone to this office."

Danny Pate

September 15, 2022

5  out of  5 rating by Danny Pate
"Great insurance company! Patrick saved us a good deal of money on our plan. Highly recommended!"


September 15, 2022

5  out of  5 rating by Lauren
"Thank you to Patrick McGhee for helping me save money with my auto/ renters insurance policy. and making sure all of my concerns and questions were answered."

Billy Keller

September 15, 2022

5  out of  5 rating by Billy Keller
"Everyone is super personable and seem to genuinely care about their clients. Especially Patrick."

Regina Shaw

September 15, 2022

5  out of  5 rating by Regina Shaw
"Isa has been phenomenal at State Farm downtown Winter Haven. She was very kind, prompt, and professional. Isa provided me with outstanding customer service. Isa was able to answer all of my questions. I would recommend this location to my friends and family."
Profile photo of Waldo Alexander Arias

Waldo Alexander Arias

August 9, 2022

1  out of  5 rating by Waldo Alexander Arias
"This company is a big fraud my eldest son waldo arias junior has spent months trying to get his windshield changed, which by florida state law must be replaced free of charge. supposedly all insurance should cover that in the policy and state famr just go around and the wishield already has a scratch from side to side. I hope they solve this problem as soon as possible because safetlite has tried to communicate with his company and it is not possible. the windshield is very dangerous if break on the way"

Mike Malinas

June 22, 2022

5  out of  5 rating by Mike Malinas
"Tori with Karen Bryan State Farm recently helped with our families insurance needs. She was professional, knowledgeable, and super helpful. She followed up quickly with good info, and created a great experience. I would highly recommend and thank her for her service!"

Robert Sienko

February 19, 2022

5  out of  5 rating by Robert Sienko
"Switched all our insurance when we moved, all went great."

Natalie Gallon

August 23, 2021

5  out of  5 rating by Natalie Gallon
"Thank you for getting me taken care of since my previous company is no longer in business. I already have car insurance with State Farm, so Morgan got on it to give me a quote to review and Alex was able to take my payment when I called back. "TEAM WORK!" Great Customer Service Natalie"

Dana Messick

June 15, 2021

5  out of  5 rating by Dana Messick
"Hannah was on the ball getting everything in place for us so we could insure our new home! The process was quick and painless and she was excellent at explaining everything to us."

Destiny Short

February 4, 2021

5  out of  5 rating by Destiny Short
"Best customer service in the insurance industry!"

mary lobdell

April 23, 2020

1  out of  5 rating by mary lobdell
"I have had the worst experience of my life with this office since December. There are two many mistakes to put in an email.if you are the owner I would like to share my experience with you.i have cancelled all of my policy’s with your agency. There is something That is not right there"